There are several reasons for being unable to sign up.
Once you have signed into Benefits, you can view your account information via accessing the My Account option located at the top right corner of the page (the option appears when your run the mouse over your name).
Yes, you may change your password at any time. You just need to sign into Benefits, access the My Account option located at the top right corner of the page (the option appears when your run the mouse over your name) and select the Change Password tab. You must then submit all the required fields.
First you need to sign in to Benefits, access the My Account option located at the top right corner of the page (the option appears when your run the mouse over your name) and select the Notifications tab. There you must select which method of communication you preferred and the type of alert you wish to receive.
Yes you can! Go to the My RxHome section and you can see how much you have spent under the My Drug Coverage up to area.
Once you have signed in, you can hover over your name at the top of the website browser and find all dependents under 18 at the "switch account" section. You can switch between accounts to see their information.
The My Meds lists displays all the claims of the drugs that you are currently consuming, including information related to the claims:
The Find a Pharmacy section provides a tool to search for a list of pharmacies near a specific location or to search for a particular pharmacy within your plan’s network.
To search for a list of pharmacies near a location, select the Near me tab. Enter an address and the miles radius in which you want to search for pharmacies. A list of pharmacies in your plan’s network, within the selected radius of the entered address, will appear.
To search for a specific pharmacy select the By Location tab. You can perform a pharmacy search using the following search criteria:
You can also search by the type of pharmacy network, for example:
Based on the search criteria entered the tool will present a list of pharmacies within your plan’s network.
The search results will present the address of the pharmacy, pharmacy schedule and the pharmacy phone number.
On the My RxBenefits section you can perform or get the following:
RxPedia is a medication search engine. It displays related drug information and how to use it, for example:
The My Plan Documents section allows you to access important documents related to your plan, for example:
You can request a Prior Authorization or Exception in two ways:
To obtain your Coverage Certification you can use the Coverage Certification link located at the bottom of the My Plan Documents section.
To access the Reimbursement Form you must select the Forms tab and then select the Direct Members Reimbursement option. After the document has loaded you may print or download it to your computer.
Yes you can! You must access the Forms tab and select the Drug Formulary option. This document contains the list of drugs covered by your plan.
You can enlarge the document preview. Select the Fulltool expansion icon on the upper right side of the preview window. This icon looks like a circle with two arrows. After you select it the document preview will enlarge.
If you wish to return to the smaller document preview, reselect the Fulltool option and the document will return to its original size.
The My Conditions tools is design to help you understand the importance of complying with your therapies as prescribed by your doctor.
This tool will display for certain chronic conditions, how diligent and adherent you are with your prescriptions and refills. This information will help you evaluate how well you’re following your doctor’s prescriptions.
Some of the chronic conditions that Benefits measures are:
The My Conditions section presents a summary of all your chronic conditions and a visual status of your therapy adherence using a scale from 1(Very Poor) to 5(Excellent) stars.
In addition to the summary of your conditions, My Conditions provides links for you to see all claims related to each one of your chronic conditions.